Provide qualified staff to conduct surveys of facilities/agencies certified by the Centers for Medicare and Medicaid Services (CMS) with the process outlined by CMS and applicable federal laws and regulations. Qualified staff must have successfully participated in the CMS training designed to develop and maintain staff proficiency. The contracted agency must provide the Delaware State Agency with evidence that each surveyor conducting surveys in Delaware has completed the following CMS trainings: Pre-requisite and Basic Training requirements, Surveyor Skills Review assessment (as eligible), Foundational Refreshers (as eligible) and Post-Basics Training (Mandatory). Provide experienced and knowledgeable surveyor staff to serve as Preceptors and participate in observational surveys as assigned. Surveyors assigned to complete surveys in Delaware must be free from all potential and apparent conflicts of interest. [See Sections 4008, 4008A and 7202.2 of the State Operations Manual and Section 42 CFR 488.314(a)(4)]. Contract surveyors that were employees of the State of Delaware may not survey Delaware facilities for 2 years after the termination of employment with the State of Delaware.