The Contractor shall provide mail pre-sort services, so as to maximize the efficiency of the County’s mail services. The Contractor shall be responsible for all materials, labor, supervision, tools, equipment, and out-of-pocket expenses, including travel necessary to provide these services as outlined in the Scope of Services. The Orange County Facilities Management Division is responsible for providing mail services for Orange County Board of County Commissioners operations. Mail processing services are centralized at two locations. These locations are: Internal Operations Centre II, 400 E. South Street, Orlando, FL 32801 and the Orange County Courthouse Main Tower, 425 N. Orange Avenue, Orlando, FL 32801. A. The Contractor shall maintain sole responsibility for the actions of its employees and subcontractors. B. All personnel provided by the Contractor, whether employees of the Contractor or Subcontractors, shall be competent, experienced, courteous, properly dressed with shirt displaying the company name/logo, photo ID badge and skilled in the performance of their duties as outlined in this contract. The Contractor shall ensure that all employees prominently wear the ID badge on the front of his or her uniform at all times while on County property. The Contractor’s personnel shall wear appropriate shoes during the performance of services under this contract. Open-toed shoes are not permitted. The Contractor shall ensure that all of its employees are clean, neat, and appropriately attired during the performance of the contract. C. The Contractor shall identify a lead person or supervisor with whom the County’s Representative may consult regarding contract performance. Notification to the Contract Administrator and Mailroom Supervisor shall occur at least twenty-four (24) hours prior to replacement of a lead person/supervisor. The Contractor shall provide the name of the new lead person/supervisor at time of notification.
