The inmate communication services system must include: 1. Software: a. IP-based b. Mobile-friendly (Android and Apple) 2. Applications: a. Telephone service b. Video visitation c. Texting and e-messaging applications d. Automated information service interfaced with Jail Management System e. Mail scanning applications for both on-site and off-site f. Commissary ordering application g. Custom web-based application(s) h. Forms and grievance application i. Law library options j. Video, music, and education applications k. Job view application l. Tablets m. Options for deaf and hard of hearing inmates to communicate n. Investigative applications o. Phone recording applications, including social visitation phones p. Roller or removable phone for segregation options q. Inmate electronic signature applications r. Other applications or new technology not listed here s. Hardware, as described herein
