This solicitation is to establish a Service Contract to provide Lab Equipment Services as specified for the Louisiana Department of Health for an initial one (1) year period beginning July 1, 2025 or date of award, whichever is later, and ending June 30, 2026. DETECTOR COMPARTMENT DUAL TEMPERATURE Z ; Unity Essential Support Plan - Ion Chromatography or Equivalent - Field Service Engineer labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of 3 business days - Priority status for technical support inquires with a targeted immediate response time. A certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools - One (1) scheduled annual Preventive Maintenance visit (a standard PM kit is included) - Instrument Requalification (RQ) in conjunction with a schedule Corrective Maintenance with a purchase of an add-on Operational Qualification (OQ)
