A. The insurance provider/bidder will be expected at a minimum to provide the following: 1. All proposed coverage must at a minimum be equal to or better than the current coverage provided with full details included in the appropriate form template; 2. With input and final approval of form by KCLC staff, develop, prepare and present in a concise and understandable manner those monthly reports desired by KCLC to assist in cost management; 3. Respond to inquiries as directed by the KCLC, KCLC staff, auditors, etc.; 4. Advise KCLC concerning Federal, State or other regulatory compliance issues; 5. Keep KCLC abreast of Plan Benefit design trends and options; 6. Maintain an active role in assuring the KCLC's Plan (s) is running efficiently; 7. Participate, as requested, in informational meetings with KCLC employees to answer questions, discuss or promote the plan(s); 8. With input and final approval by KCLC staff, develop, print and make available adequate number of informational booklets/flyers for current and new employees outlining specific benefit plans, benefits explanation, typical questions, etc.(Initial informational web links must be provided within 30 days of award); and 9. Provide at no additional cost complete electronic copies in an approved electronic format of the Summary Plan Document, approved contract for services, and other related documents. 10. Complete and include the cost proposal certification on page 18 with RFP submission documents.
