This contract is designated to provide Non-Emergency Medical Transportation to seniors and individuals with disabilities throughout the County, through the Get in Gear Program, the Older Americans Act (OAA)/Senior Services Program, and the HHS County Senior Transportation Program. The selected contractor(s) must maintain the service delivery standards, personnel requirements, fleet/vehicle requirements, operating standards, and other requirements as outlined in this scope of work. The Get in Gear Program is a “door through door” transportation voucher program that provides Gwinnett Seniors 65 years and older and individuals with disabilities who are 18 years or older with access to transportation services. The OAA/Senior Services transportation program is also a “door through door” service. The HHS County Senior Transportation Program is a nonemergency, ambulatory and wheelchair medical transportation service that provides Gwinnett seniors with transportation to their medical appointments. All transportation programs must have drivers who can render assistance to frailer clients that need help and require physical assistance getting into and out of Americans with Disabilities Act (ADA) compliant equipped vehicles that can accommodate walkers and/or wheelchairs