The awarded Vendor will be required to supply an inmate commissary ordering and delivery solution that meets the Waller County Jail’s requirements as stated in this request for proposal, as well as any value-added aspects proposed by the Vendor. The Waller County Jail operates seven (7) days per week, 365 days per year (366 days during a leap year). The system must be capable of interfacing with Waller County’s current Jail Management System, JMS – Southern Software, and the current inmate phone service provider, ICSolutions Communications (“ICS”), inmate kiosks, and inmate tablets. Related services sought include: quality assurance programs, administrative support service, inmate trust fund balance, paper and coin counting equipment, and best advice on and the review of all aspects of commissary delivery to the county inmates.
