The successful candidate must have significant experience in supervising emergency ambulance services. The successful candidate will provide the City with services related, but not necessarily limited to: 1. Determining the competency of all crew members that are performing Basic Life Support Service (“B.L.S.”); 2. Supervising the Basic Life Support services efficiently and effectively; 3. Providing medical quality assurance oversight regarding the administration of BLS services by the provider's crew members; 4. Review of utilization of the AED, as well as interpretation of treatment protocols and documentation standards; 5. Overseeing training of all EMTs and continuing education for all EMTs in the City EMS; 6. Addressing patient care complaints regarding services rendered by EMTs as needed; 7. Making recommendations for improving the City’s EMS services and communicating recommendations as to EMS services to the EMS Department; 8. Reviewing EMS Standard Operating Procedures on a periodic basis; 9. Any other thing necessary and proper for completion of your duties; 10. Any other matter as directed by the City;
