Specifications include, but are not limited to: The purpose of the Request for Proposals (RFP) is to solicit sealed proposals to establish a contract through competitive negotiations for the procurement of on-call automation, controls, and SCADA (Supervisory Control and Data Acquisition) engineering services. The contractor will provide professional Automation/Control Engineering, SCADA/Control System Integration, SCADA IT and Network Telemetry Support Services for the City of Santa Fe Public Utilities Department 1.) The location of these services shall include, but is not limited to: a. Santa Fe Wastewater Reclamation Facility (73 Paseo Real) and remote sites 2.) The Contractor shall provide, but not limited to, the following services as needed: a. Emergency and Non-Emergency SCADA and Field Support Services: i: Provide qualified and competent technical support within 2 hours for emergency and 12 hours for non-emergency b. Automations and Controls Engineering Service: i: Provide automation and controls engineering solutions to better optimize the efficiency of the water treatment facility automation and control, ii: Provide design review and recommendations for projects involving all aspects of automation development, system integration, telemetry etc. c. System Software Updates: i: Keep the city informed of all applicable software and firmware updates that would benefit or improve the SCADA system or other components and assist in the installation of those updates.