The scope of this project is to implement a PSDS system for Ocean Ride for reservations, scheduling and dispatching paratransit trips. Further, the software should accommodate the tracking of the Ocean Ride fixed-route service, but no fixed-route scheduling software or timekeeping are necessary. The functional requirements that must be met are described in this specifications document. The major functionality of the new software must include the following: Conversion of existing trip and client databases Client registration and data management Driver management Vehicle management Reservations, including trip booking, management of standing order/subscription trips, and trip modification and cancellation Scheduling Dispatching, including trip and incident management Billing Reporting Customer service Customer-facing tools Integrated automatic vehicle location (AVL) for fixed-route and paratransit services