The required services to be provided are variable data and mail merge printing services for two (2) yearly surveys, the Adult Mental Health Survey (Survey #1) and the Youth Services Survey for Families (Survey #2), that solicit consumer feedback about the services they received from their Local Mental Health Authority (LMHA). The services include merging of confidential consumer address information into templates, printing documents, folding documents, inserting documents into envelopes, mailing of letters and surveys, tracking online and paper responses received, and entering paper survey responses into an online survey tool. The Adult Mental Health survey will include a random sample of approximately 3,800 adults and the Youth Services Survey for Families survey will include a random sample of approximately 6,400 children. Each survey will have four (4) separate mailing waves, four (4) separate mailing dates, and the quantity for each wave will vary depending on the responses received from the previous wave.
