Monitoring: Provide monitoring and alarm dispatching of the existing intrusion and fire alarm control panels/communicators for a period of one (1) year with an autorenewal option to continue the monitoring for an additional four (4) years in one (1) year increments at the sole discretion of the District. Provide 24 hour per day 7 day per week monitoring on fire and security alarms transmitted to the central station and provide appropriate dispatch response to the alarm. District shall provide protocols for each school on alarm management and control. 1. Dispatch fire alarm to the appropriate 9-1-1 dispatch center immediately upon receipt of the alarm. 2. Dispatch security alarm to the appropriate 9-1-1 dispatch center immediately upon receipt of the alarm. 3. Provide dispatching special instructions as required. Successful Bidder shall provide monitoring services of electronic fire alarm systems and electronic burglar alarm systems. • Contracted monitoring company shall be able to receive and interpret analog and digital signals. • Contracted Monitoring Company shall be available for direct contact with District personnel. • District personnel shall be able to contact Monitoring Company directly, to set up and edit accounts, call lists, and zone lists. • New accounts will be available to District personnel within 24 hours of being requested. • New accounts shall be online and active within 24 hours of database submittal. • Contracted Monitoring Company shall be able to receive digital signals sent in any of the common, industry recognized formats. • These formats shall include but not be limited to SIA, SIA II, Contact ID, 4-2, and 4-3. • Contracted Monitoring Company shall be able to receive and dispatch all incoming signals in accordance with ALL CURRENT State of Texas, NFPA, and FCC rules and regulations. • Contracted Monitoring Company shall also be able to handle dispatch across multiple call lists, and be able to generate automatic email notifications to District personnel, informing the District of any/all signal received. • Contracted Monitoring Company shall be able to provide District personnel with web based internet access to District accounts. This access shall allow District personnel to review and print account information, including zone lists, call lists, and signal history.
