2. Scope of Services The successful Service Provider will have the ability to perform all the functions below. Service Providers who cannot provide the full range of requested services may submit a proposal but must clearly note any services listed in this request which would not be provided. Service Providers are also encouraged to highlight any services for which they possess particularly notable qualifications. 2.1. Case Management Services (Waiver, VA/DD TCM and Rule 185) Services that support vulnerable adults, children and individuals with developmental disabilities by coordinating and connecting them with a wide range of vital social, health, educational, vocational, and other relevant services. These services are provided by case managers or care coordinators who help individuals access and navigate various community resources and natural supports in alignment with their values, strengths, and specific needs. Assessed case management service needs, as identified in the person's service plan, may be provided in a person's own home, in his/her biological or adoptive family's home, in a relative's home (e.g., sibling, aunt, grandparent, etc.), in a family foster care home or corporate foster care home. Washington County is soliciting organizations to provide Case Management Services with a strong focus on person-centered care and individualized support, as well as organizations that have a focus on providing mental health services. The scope of services sought include: • Development of the Person-Centered Support Plan: This involves working with the individual or their legal guardians/conservators/parents (if the person is a minor) to create a personalized support plan that addresses the person's needs, preferences, and goals. • Informing of Service Options: The vendor should educate the individuals or their representatives about all the service options available under the waiver plan, ensuring they have a comprehensive understanding of the available services. • Consulting with Relevant Medical Experts or Service Providers: The vendor should collaborate with medical experts and service providers to gain insight into the individual's needs and requirements, which helps in developing an effective support plan. • Assisting in Identifying Potential Providers: The vendor should help the persons identify potential service providers for the chosen services, including providers in non-disability-specific settings, employment service providers, providers in settings not controlled by a provider, and providers of financial management services. • Assisting in Accessing Services and Appeals: The vendor should support individuals in accessing the services outlined in their support plan and provide assistance in the appeals process, if necessary, under section MN.256.045. • Coordinating Services: If no other service provider is responsible for coordinating services, the case management vendor should take on this role to ensure the seamless provision of various services identified in the support plan. • Evaluation and Monitoring of Services: The vendor should regularly evaluate and monitor the services outlined in the support plan. This evaluation should include at least one annual face-toface visit with each person to assess progress and make necessary adjustments to the plan. • Reviewing Support Plans and Providing Recommendations: The vendor should review the support plans periodically and offer recommendations to the lead agency for service authorization based on the individual's identified needs and any changes in circumstances.
