• Managing the billing and collections process to ensure timely reimbursements, promptly address any billing discrepancies, and oversee debt collection efforts. • Ensuring the billing system is continuously updated to optimize reimbursement, maintain compliance, and accurately process all Emergency Medical Service (EMS) service charges. • Implementing and maintaining robust security protocols to safeguard patient data, ensuring compliance with HIPAA and other applicable regulations. • Working directly with patients, hospitals, and EMS providers to resolve billing issues, address overcharges, and ensure accurate patient information for proper claims processing. • Providing detailed, real-time financial and performance reports, along with fully customizable dashboards, to ensure effective oversight and financial management of EMS services. • Adjudicating billing files for accuracy and ensuring all assets and expenses are properly ledgered on a monthly and yearly basis, adhering to Generally Accepted Accounting Principles (GAAP). • Creating and maintaining reporting dashboards linked to this EMS financial service data, providing dynamic and real-time reports for financial oversight. • Integrating the system with State appropriated dollars and expense ledgers to identify and highlight any shortages in cash flow. • Developing a reporting module that proactively identifies areas for audit and recommends actions to address potential discrepancies or concerns.