Pace, like many other agencies during the COVID-19 pandemic, has seen changes to the way the traveling public uses transit services in the Chicagoland region. Considering these changes, Pace is working to implement different types of the latest technology to connect the traveling public to the services that would be most useful to them, including potential upcoming service pilots. Pace is seeking potential partner(s) for a series of Mobility as a Service (MaaS) technological solutions (the “Project”). The proposed MaaS software would allow Pace to continue to explore new advances in passenger-facing transit technology to facilitate better trip planning, easier booking and payment, and better partnerships between the public and private sector with the goal of providing the traveling public improved transit options that reflect the changes in the mobility landscape. The project’s goal is to provide the public with complete, accurate, and up-to-date information— including schedule, service, fare, access, and geographic data using open standards—to help riders of any ability to plan and book travel; including to provide riders with real-time vehicle arrival information for making efficient decisions along their travels. Pace’s goal is to eventually provide the passenger with this data on whichever platform they prefer to use. This Scope of Work (“the SOW”) is for the MaaS software to serve as a hub and trip planner for facilitating regional connectivity. Pace may supplement service or facilitate new service pilots using a third-party operator who may have their own software solution to enable the pilot. The software solution provided by the Contractor shall allow third-party service operators to either integrate with the software solution directly or deep link users to that service’s dedicated application. The technology platforms should integrate with existing systems, whenever possible, and allow for the required features of the service as described in Section VI
