The following services are required of the successful broker: 1. Monitor and review administration of retiree health insurance program. 2. Make annual recommendations to either continue or adjust plan offerings to ensure the best cost and program effectiveness. 3. Market, as necessary, any program options. 4. Review life insurance offerings. 5. Monitor claims handling for reasonable processing time and assist claimants, as necessary. 6. Monitor and enhance relationships with all service providers and insurance carriers to ensure the best delivery of products and services to participants. 7. Keep RTA management informed as to the program including cost, claims, trends, and program utilization. 8. Negotiate renewal pricing and prepare related reports for RTA management. 9. Identify and monitor potential catastrophic claims and report them to RTA management, as necessary. 10. Market Stop Loss Program, as necessary. 11. Periodically, review large claims with RTA personnel. 12. Review network utilization. 13. Be present at any enrollment events to answer questions or discuss changes. 14. Develop communications material as required to convey benefit levels, program changes or any other vital information. 15. Coordinate any education or communication efforts with the TMSEL Retirement Income Plan Administrator, as necessary.
