1) Facility Licensing a) A facility submitting a proposal must have an appropriate and current Arizona State Department of Economic Security (DES) or Arizona State Department of Health Services, Bureau of Behavioral Health Facilities License (BBHL) to operate. If a facility is out of State, then licensing is required from that state’s Licensing Department. 2) Certification/Licensing of Staff a) Staff at each level residential care and or treatment shall be qualified as required by the type of Arizona or applicable state licensure held by the agency and/or through education, certification, and experience. 3) Case Management/Treatment Plan and Evaluation a) Each placed child or adult must have an established case or treatment plan within 10 days of admission. The plan must include an assessment and any psychiatric or psychological evaluation (if applicable). Each provider will submit, at a minimum, all initially established service or treatment plans and any revised plans made during the clients stay; a copy of the Case Staffing Summary each time the case is staffed; and a copy of the Discharge Summary within 5 working days after the occurrence. 4) Coordination with the Community a) Each service provider shall ensure that designated staff is in consistent interaction with the DHHS Division of Behavioral Health assigned counselor or case manager to ensure that all pertinent information is communicated. b) All individual case plans and/or treatment plans shall be coordinated with the designed DHHS Division of Behavioral Health assigned counselor or case manager who will also serve as the client’s primary and emergency contact. c) Each service provider shall ensure that all individual medical care and coverage are coordinated with the DHHS Division of Behavioral Health assigned counselor or case manager prior to obtaining the service, except in situations of life or death emergencies. All attempts shall be made by the provider to bill all available private and public health benefits prior to requesting reimbursement from the Community for medical services. d) Each service provider shall ensure that administrative issues and concerns are coordinated with the DHHS Administration, which will be the primary contact through the duration of the contract and for billing purposes. e) Service providers shall be monitored for health safety and contract issues by DHHS through announced and unannounced on-site visits.
