The Department of Public Safety and Correctional Services (DPSCS or the Department) is issuing this Invitation for Bids (IFB) in order to procure Information Technology (IT) professional personnel with the technical skills to support technology modernization activities. This IFB requests bidders with proven experience in the latest technology and software to design and implement the systems needed for DPSCS. Specific project objectives will be identified at the Work Order level, but they can include: A. Improved workflows and the reduction of manual processes that currently result in state inefficiencies and compromised data integrity. B. Added ability to rapidly scale up or down (elasticity) based on user capacity needs. C. Advanced reporting capabilities with standard built-in reports and the ability to generate usercustomizable ad hoc reports. D. A modern graphical user interface with value-added tools that will improve usability and efficiency. E. Access to new tools to eliminate workarounds and improve business processes, thus resulting in increased productivity and service quality. F. Promote interoperability and interagency connectivity. G. Provide more efficient and effective delivery of high-quality services and programs to improve the outcomes and the quality of life for the people of Maryland. H. Web-based access to applications to allow users to work from anywhere and seamlessly process applications to provide benefits to the State. I. Provide oversight support in the transfer and or development, modification, implementation, enhancement, documentation, training, and turnover of new systems development or major enhancements within DPSCS.
