Please describe your ability to provide, and any fees associated with, the following specific items, as well as any additional items you would like to include: • Ability to handle major event on sales (please provide examples with volume) • Explain how your platform accommodates tenant team needs. Please provide description on the followingo Explain how your platform accommodates season ticketing. o Facilitate easy ticket management, including purchase, transfer, exchange and resale. o Allow for the automatic renewal of patron seats from the previous season. o Allow for early-renewal discounts, group rates, pick-your-own package rates, and other multi-tiered, flexible-priced renewal plans. o Allow for a season ticket order to be renewed as a single order (e.g.: a season ticket holder can automatically be renewed for a play-off game or special show ticket). o Be able to maintain a complete audit trail for season ticket orders, including payment history, service charges, seat assignments and releases, and notes/comments. o Generate reminder mailing and phone lists of patrons whose renewals have yet to be received. o Be able to track the issuance of miscellaneous items such as parking passes, vouchers, premium items, and special coupons. o Maintain a record of any complimentary tickets or promotional discounts issued to a customer. • Combo or multi-event sales, such as multi-game packages within a season, or promotions that may include non-related events • What is physically supplied (such as hardware and ticket stock) • What services are provided (phone, Internet, customer service) • Ability to provide services for outside events • Ticket resale services • How cancelled or postponed shows are handled, and associated costs • Platinum and VIP ability and cost...
