1. Marketing/Advertising: The Program Administrator makes diligent efforts to publicize the ECL program and the Connecticut Home Improvement Program through all appropriate electronic and print media and direct outreach. The Program Administrator will perform direct marketing to eligible TTO participants relative to the availability of TTO-R. 2. Application Intake: All application materials will be prepared by the Administrator, subject to review and approval by DOH. The Administrator will distribute the application to all interested potential applicants. A completed application includes but may not be limited to: a complete application form (signed by all titleholders); acceptable income documentation, two most recent federal tax returns with all schedules, proof of current residency and copies of any/all supporting documents deemed necessary, i.e. contractor verification, in some cases, medical need documentation. 3. Loan/Grant Processing: The Administrator reviews the application(s) submitted by applicants. If materials are missing from an application, the Administrator will communicate to the applicant in writing requesting the additional items needed and takes reasonable additional steps to assist applicants with the completion of the application. 4. Financial Underwriting: The Administrator runs an initial credit report and underwrites the completed application to determine what financial assistance can be offered in conformance with program regulations, if any. 5. Program Selection/Determination: The Administrator will determine the program(s) that the applicant may be eligible for and distribute the funds based on the repairs required, terms, and funding available...
