4.1. PROJECT DESCRIPTION Since 1999, Dane County has outsourced the printing of tax bills, various notices, and a number of reports and other forms. The County would like to have our printing needs supported in this matter and have assurance that these vital documents will be printed and delivered with a high level of quality, timeliness, and professionalism. The final documents are to either be mailed via US Postal Service or picked-up by the municipal treasurer as coordinated with the respective Dane County department or municipality. Files that need to be printed will be sent from Dane County to a secure FTP site that the printing services provider supports. The printing service provider will check to see if there are files that need to be printed on a daily basis. Standard print jobs will be defined for the service provider by Dane County. Any special print job specifications will be handled through email, phone or other form of communication with the service provider. Dane County requires a 24-hour turnaround on printing requests during November and December for tax bill processing. Except for these bills, printing turnaround shall be 72 hours or less, when agreed upon in advance by both parties. These turnaround times include the printing services provider adding a 2D barcode to the documents for sorting of tax bills and reminder notices by an exact match on both the name and mailing address. Special forms, stock and binding may be required as part of this contract. Additional charges may be incurred for items outside of the normal items included in this agreement.
