CUES is the sole manufacturer of the K2 Summit and Granite Net video/footage capture systems. CUES offers an in-house software support team for these systems. Other products on the market are 3 rd party add-on programs that CUES in-house support team is unable to support. Our Cameras, Transporters, and Lamp II systems are solely manufactured by CUES. We are the sole manufacturer and supplier of these OEM (Original Equipment Manufacturer) products, and for the parts used in CUES pipeline inspection and rehabilitation equipment. We strongly recommend the use of genuine CUES Parts and Service due to potential compatibility problems. We have recorded instances where Non-OEM parts resulted in major damage to the electronic and other systems. The use of Non-OEM parts could void CUES warranty and CUES lifetime loaner policy. CUES maintains millions of dollars in inventory that eliminates the need to have an extensive parts inventory on- site. Our Manufacturing factory, Customer Support Center and Main Stockroom is located in Orlando FL. We also have additional customer support locations throughout the US and Canada to fulfill any Parts or Service needs. Please note: This is a Sole Source Notification.
