IT Managed Services Provider to City of Thomaston under any agreement ensuing from this RFQ includes all aspects of the essential technology functions including assessments, analysis, recommendations, technical tasks and timely response to all issues. The overall objectives are to assist the City of Thomaston with maintaining its technology infrastructure and information systems, in a secure manner, as well as management of all IT projects. This includes the need to provide technical advice, support, repair, installation, and consulting services as needed. Equipment (+/-): Six different locations (City Hall (Admin. HR, Community Dev, Finance, Code Enforcement), Fire Department, Police Department, Electric Department, Parks/Public Spaces/Streets Departments, Water & Sewer Department). 4 Server(s) – 3 at City Hall and 1 at Police Department (multiple virtual servers on these physical servers) 55-PC’s, 45-Laptops, 11-IPads, 50-Cell phones (set up remote access) Remote access for specified positions Antivirus/Security suites Wi-Fi Microsoft Office Suite Web access (internet) Raid 5 – Police Server BSA (Payroll and Financial system) Courtware WatchGuard EL4 Unifi camera systems at above locations and the parks Numerous Printers, Scanners, CD players/burners Other added as needed
