The contractor shall provide temporary personnel services as needed and requested by the Department’s facilities to supplement the permanent work force. Temporary personnel shall be required to care for clients in a hospital or infirmary setting, in designated observation areas, or within other areas of the facility for periods of time to be determined by the facility. By the nature of this work, the contractor must have temporary personnel available to work within two (2) hours of request. Contractor must have available an adequate number of personnel, including administrative for each area of the State bid. Contractor must at all times, maintain and make available to the facility a roster by staff of individuals who are available for duty. Failure to maintain an adequate and up to date list of qualified temporary employees, to provide appropriate and timely administrative assistance, or to provide personnel in the timeframe specified shall cause cancellation of contract and disqualification from future contract consideration. When less than two (2) hours’ notice is given by the facility, the facility agrees to pay the rate of one and one half (1-1/2) times the contracted hourly rate. Contactor shall provide an administrative contact person(s) for scheduling of personnel on a twenty-four (24) hour, seven (7) days per week basis including weekends & holidays. Administrative contact must respond to telephone calls within one (1) hour of receipt of call...
