1. Implementation - Solution is to be implemented in a reasonable timeframe, documentation and training provided. 2. Invoice Management – Solution should be able to handle all forms of invoices currently being sent to UK Information Technology Services for voice, data, and wireless services. The invoices may be electronic or paper. Solution should preferably be able to utilize the University’s Cost Centers and GL information 3. Contract Management – Solution should be able to store and utilize our current Telecom provider contracts. 4. Inventory Management – Solution should be able to track circuits, phone lines, and devices currently in use by the University of Kentucky. Assist in removal of any no longer used by the University. Should be reportable by service address. 5. Workflow – Solution should have a defined workflow for how quotes are requested and obtained, how procurement of service is placed, how the service is audited once in place, and how the disconnect then happens. 6. Bill Pay Option – Solution should have an option to pay bills on our behalf. 7. Auditing Services – Solution should be able to audit our invoices for any cost savings and irregularities. Solution should also provide Optimization Services.
