In fall 2018, Western launched a new strategic plan, called Experience 2025 aimed at improving overall success for “every student, every day.” The plan includes the following four strategic directions and seven corresponding strategic goals: First Choice Service Increase overall student satisfaction from 69% in 2017 to 75% by 2021. Increase student engagement with student support services from a score of 48.6 to 52 by 2023. Workforce and Community Engagement Infuse work-based learning and community-based learning in 100% of associate degree and technical diploma programs by 2025. Implement a comprehensive workforce sector development strategy by 2025. Equity, Inclusion, and Support Eliminate course completion, retention, and graduation achievement gaps between black, Hispanic/Latino, and Native American students and white students by 2025. Increase enrollment of program-declared students of color from 12.82% in 2018 to 20% in 2025. Employee Engagement Increase engaged employees from 35% in 2017 to 45% by 2025.
