1. Services provided for programs in this service area could include the following: a. Education/recruitment of new or current landlords b. Financial compensation to landlords, such as: i. Reimbursement for damages ii. Fees for business licenses iii. Cleaning fees iv. Small repairs to bring units to code c. Financial assistance to tenants to prevent eviction, such as: i. Rent ii. Rent arrears iii. Deposit/additional deposit assistance iv. Application fees v. Utilities vi. Utility arrears d. Landlord/tenant mediation 2. Deliverables: Reporting requirements for programs in this service area would correspond with service costs, as listed above. These could include: a. Financial assistance dollar and clients totals b. Number of landlords served and provided financial assistance c. Number of landlords recruited to program renting to low- to moderateincome clients d. Number of clients to maintain their housing e. Client demographic information