1. Interviewing complainants, licensees and witnesses. A qualified interpreter shall be provided by the vendor when the complainant, licensee and/or witness is deaf, hard of hearing or speech impaired, or who because of a speaking or other impairment, has difficulty in communicating with other persons. If requested by the Board, interviews shall be recorded and submitted with the investigation report. 2. Obtain and review documents, including medical, business, insurance and other records related to licensed interpreters for the deaf and hard of hearing which are, or relate to, the subject of the complaint(s). 3. Inspect court records and documents, if applicable. 4. Submit written investigative reports which identify the staff conducting the investigation, interview(s) and final report. 5. Compile case files to present to the Kentucky Board of Interpreters for the Deaf and Hard of Hearing and its subcommittee. 6. Work with Board Counsel on pending litigation, if requested. 7. Preparedness to provide testimony for administrative hearings. 8. Investigators must be able to interpret the licensure laws administered by the Kentucky Board of Interpreters for the Deaf and Hard of Hearing, specifically but not limited to KRS Chapter 309.300 through .319 and 201 KAR 39:001 through 201 KAR 39:130. 9. Investigative reports shall include citations for potential statutory and regulatory violations, including specific ethics codes provision, if any, identified in the investigation. 10. A status report shall be submitted to the Board prior to the meetings of the Complaints Committee. 11. Attendance at subcommittee or board meeting, if requested.
