The headquarters of the Library System is located at 585 Dahlonega Street, Cumming, GA 30040. The service can be cable or fiber, symmetric or asymmetric. We require 30 static IPv4 addresses. Please see pricing for internet bandwidth speeds needed. This internet service will provide internet for all five library locations in Forsyth County. All libraries have data lines that home run to the headquarters building to use this internet service. Service Provider will provide all necessary equipment, IP addresses, connections, routers, etc. needed for Internet Access at the library. The vendor will be responsible for all service, maintenance, support, and monitoring of Internet connections. Prompt response times and on-site repairs during operating hours and proactive monitoring are required. Troubleshooting service will be provided within two (2) hours of reported problem(s) during library operating hours. Refunds will be provided for periods of service outage lasting more than 12 hours. The vendor must also guarantee 95% uptime on the connection.
