1. Provide requested personnel to any requested North Carolina shelter or site within 48 hours of contract activation. Personnel may be required to respond on weekends and/or holidays. a. Provide scalable response personnel i. Multiple shelter teams to support general population shelters with capacities of up to 2000+ people for up to 5+ shelters across the State. 2. Provide proof of COVID-19 and other pertinent vaccines for all provided staff. 3. Provide a 24-hour point of contact throughout the activation of the contract 4. Provide staffing adequate for two 12-hour operational periods per day. 5. Provide a staffing coordinator/liaison to the SEOC. Responsible to the Human Services Branch Manager and/or the Human Services Coordinator. 6. The Vendor shall provide staffing for an initial period of 7 days, with the option to extend weekly until the completion of the shelter event or other staffing resources are secured. 7. Chargeable fees for personnel, equipment and associated supplies cannot exceed the FEMA per item fee guidelines. 8. Participation by the Vendor in telephone conference calls to coordinate with NCEM project manager as needed. 9. Training and Documentation a. All provided personnel must have completed training appropriate for their position to include: i. Shelter Incident Command Staff and Section Chief positions: IS 100, 200, 300, 700, 800 are required. ii. ICS course 400 is preferred, however not required. iiI. Shelter Manager position: Shelter Manager and Shelter Fundamentals (provided by the American Red Cross) iv. Shelter General Worker position: Shelter Fundamentals (provided by the American Red Cross) b. Proof of training must be readily available and provided upon request and/or required prior to or upon arrival of event deployment 10. Vendor shall develop an Initial Presentation and Post Evaluation report as follows: a. Onset of contract initiation i. An overview briefing and demonstration to NCEM executive managers to include the Director, Dep. Director, Operations, Logistics, Plans, Finance, and other staff deemed necessary. b. Post event evaluation i. An overview briefing and draft documentation of any finding or suggested area for improvement with formal report submitted no later than 30 days of evaluation/augmentation
