1. Incident response planning: The Consultant shall work with the City to develop and test a comprehensive incident response plan. This plan will define the roles and responsibilities of each team member, the procedures for detecting and responding to an incident, and the communication protocols to be followed. 2. 24/7 incident response support: The Consultant shall provide 24/7 support to the City in the event of an incident. This may include remote or on-site assistance, depending on the severity of the incident. 3. Rapid response: In the event of an incident, Consultant shall provide experienced incident responders who can quickly respond to security incidents and mitigate the damage caused by cyberattacks. 4. Forensic investigation: The Consultant shall conduct a forensic investigation to determine the cause and extent of the incident. This may involve collecting and analyzing digital evidence, such as log files, network traffic, and system configurations. 5. Containment and eradication: In the event of an incident, the Consultant shall work quickly to contain the incident and prevent further damage. This may involve isolating affected systems, shutting down network services, or blocking malicious traffic...
