• Contractor(s) shall perform all PLUMBING SERVICE on an as-needed basis at all WHA properties with no exceptions. • The contractor must be willing to service all WHA properties during normal business hours and on an after-hours basis. • Contractor(s) shall commence and end all services on the same workday unless approved by WHA in advance. Contractor(s) shall make all effort to reduce to a minimum any inconvenience to the residents of WHA. • Contractor(s) shall conduct all non-emergency work during normal working hours unless deemed by WHA to be disruptive to the normal operations of the organization or an emergency. • Contractor(s) shall arrive at the property location ready to commence work. Contractor arrival to the property location for emergency calls shall be within one (1) hour after notification by WHA, including nights, weekends, and holidays. Contractor(s) shall call or check-in with the WHA representative who assigned the work within thirty (30) minutes of initial call or notification of need for service and provide estimated time to be on property. • Contractor shall report to the Property Manager upon arrival and when leaving...
