This Request for Proposal (“RFP”) sets forth the requirements for the new system and solicits a detailed response from firms to include functional and technical requirements, implementation services, on-going system maintenance and support, pricing, and demonstrations of the proposed solution by finalists as described in the Selection Process section. The Contracting Entity intends to award a contract for the solution, which includes training, implementation, maintenance, and associated services only; however, the firm should propose additional services necessary to meet the requirements listed in this solicitation. The Contracting Entity, at its sole option, reserves the right to purchase hardware separately. Any additional features or modules that are available may be included in the proposal as optional