Specifications include, but are not limited to: The Town of Westport (hereinafter referred to as the Town) is a municipal corporation of the State of Massachusetts, and is seeking proposals for Cemetery Management System (CMS). The Town is investigating entering into a contract with a qualified and responsible firm and accordingly is furnishing herein a set of specifications by which such proposals shall be judged. Any firm (hereinafter “Vendor”) desiring to furnish a quotation for such services shall submit a proposal according to the instructions and format of the attached Request for Proposal (RFP) documents. The Town is seeking the aid of an experienced Vendor who specializes in partnering with municipalities to enhance their online capabilities and CMS. In addition, the Vendor should have a team of experts who have in-depth experience working with local government and will equip our staff with the training, resources, and tools to do their jobs quickly and efficiently, both during implementation and after system launch. The Town also seeks a Vendor that has the capability of integrating additional features and functionality for the four municipal cemeteries which are historic resources in Westport, as well as the private historic cemeteries. The Town is requesting the Vendor provide secure, cloudbased hosting services and 24/7/365 support. The Town seeks a partnership with the chosen Vendor to create an online presence that continually engages our citizens and allows the Town to maintain and upgrade the historic survey data that is registered with the Massachusetts Historical Commission and which serves Westport. Responses will only be considered from Vendors who have extensive experience partnering with municipalities and are regularly engaged in the business of providing and performing similar services requested in this solicitation. Major Objectives: 1. Ensure business continuity and record integrity by replacing the existing volunteer dated Website 2. Streamline existing operations with the help of a more robust software-based management tool and maintain town wide historic resource data and photos. 3. Increase visibility to public of the historic resource of their local town cemeteries and provide web services in-line with other municipal cemeterieses to serve as a survey of historic cemeteries as described below.
