Specifications include, but are not limited to: • This contract will require the selected vendor to capture and maintain accurate medical billing, and collection of data and defined issue resolution process. • The selected vendor will maintain records of all services performed and all financial transactions. • The selected vendor will provide appropriate HIPAA compliant storage and data back-up for all records pertaining to the city billing and collections, and accessible to the city at all times. • The selected vendor will ensure that all required documentation and agreements with Payors (Medicare, Medicaid, Private, Self-Pay, etc..) are maintained. • The selected vendor will ensure that all required documentation and agreements with payment systems (credit card payments, EFT, etc..) are maintained. • The selected vendor shall advise and consult the city of important changes to medical billing industry topics, changes, and regulations. • The selected vendor will meet with the City at least monthly to review billing updates and evaluate agreed upon vendor/contract performance measures. Operational Requirements • The selected vendor will provide a monthly reconciliation no later than the 15th of each month with the agreed upon report format data.
