All correspondence must be made through the Vendor Portal. 12Repair service delivery: onsite Service response time (repair): 48 hours/2 business days Periodic inspection/maintenance: yes, 1/agreement year Inspection/maintenance delivery: onsite Cost coverage for repair parts: yes, full coverage Cost coverage for labor: yes, full coverage Cost coverage for travel: yes, full coverage Replacement system (Loaner) provision: not applicable Transportation cost coverage: not applicable This agreement is valid for the following instrument: EZ1 Advanced XL, L 185A2128 -9237721 EZ1, Full Agreement [Contract duration (in months): 12)Repair service delivery: onsite Service response time (repair): 48 hours/2 business days Periodic inspection/maintenance: yes, 1/agreement year Inspection/maintenance delivery: onsite
