Specifications include, but are not limited to: Part 1: App Development: Develop a mobile application that uses a “gig economy” approach (e.g. Uber, Rover, Thumbtack, DoorDash, etc.) to match requests for assistance with available caregivers through an online platform. The initial launch of the application should have the capacity for up to three (3) HCBS options (e.g. individualized home supports, homemaking, employment support, chore, etc.) for Dakota County residents. The mobile application should be developed to accomplish the goals written in this LOI as well as the long-term capability to increase the amount of available service options available in the app, to support individuals utilizing other HCBS services and self-directed programs, such as Consumer Directed Community Supports. • Research and Scope: identify HCBS services for application launch, outline HCBS licensing and billing requirements, conduct stakeholder interviews and meetings. • App Design: develop workflows and wireframes, conduct user experience testing and implement revisions as necessary. • App Development: build frameworks and databases for all required functionality (caregiver profiles, service recipient profiles, payment to caregivers, etc.), accessibility functions (e.g., language translation, font size, visual aids, etc.), set geographic parameters to limit to Dakota County, research any State and Federal data practices/data security requirements and ensure they are met to safeguard the data of the residents and providers using the App • App Launch: ensure availability of application in Apple Store and Google Play Store • Revisions and Quality Assurance: provide ongoing support to trouble shoot bugs and improve the functionality of the application.
