Specifications include, but are not limited to: The medical transportation vendor shall make ambulance services available to Harper Geriatric Center, Bryce Hospital and Taylor Hardin (Facilities) twenty-four (24) hours per day, seven (7) days per week, including holidays. Vendor shall be a preferred supplier for transport services for the Facilities’ patients who are transported from the facility, excluding a patient’s request to use another service. Designation of vendor as preferred provider does not commit or obligate Facility to provide the vendor a specific percentage of medical transportation services required by a facility, for a specified amount of revenue to be derived from those services. All applicable provisions of law relating to the licensing and operation of medical transportation services shall be fully complied with by vendor. Dispatch services shall be available twenty-four (24) hours per day, seven (7) days per week, including holidays. Emergency Transports – within 30 minutes, 90% of the time; Non-Emergency Transports – within 120 minutes, 90% of the time