Specifications include, but are not limited to: The City of Alexandria Fire Department requires a robust Fire/EMS RMS system that supports all Fire/EMS operations. In procuring a new Fire/EMS RMS, the City has identified three (3) key goals: Fully integrated Fire/EMS RMS: Desktop and mobile users should be able to query the RMS from within the system quickly and easily. Similarly, reports should be able to be initiated by pulling information from an incident with a minimal number of steps. The solution should provide single point of data entry, whereby data entered into the RMS is propagated to all relevant databases, either directly or indirectly. The systems should be easy to navigate by all users. Vendor-Supported: The City seeks a vendor-supported solution. The vendor should provide the necessary software and cloud space necessary and provide all data encryption and other cyber security measures, including data back-up and standby to ensure continuity of operations. The vendor should perform all maintenance, upgrades, and IT support, including provide a Service Level Agreement.
