Specifications include, but are not limited to: HVAC Services (Emergency, General Maintenance and Repairs, and Preventive Maintenance) 1) Parts/Components Replacement The successful bidder will repair or replace worn/failed components or parts, or equipment associated with the operating systems. Additionally, the successful bidder will replace parts/components with questionable operation prior to complete failure. 2) Repairs Itemized invoices will be submitted per the terms and conditions of this contract if work is approved for repairs or items not included in this contract. Repairs and replacement work will be performed as needed and as approved by NCCU. The Contractor will submit an itemized proposal of labor and materials to perform the work. Work will proceed only after approval is granted. 3) Supplies & Parts / Components Replacement All necessary supplies & parts / components needed for the repair / replacement will be supplied by the Contractor and itemized on the Contractor’s proposal using quote labor rates. 4) Emergency Service The intent of each activity of this contract is to minimize system failure. When an emergency occurs, a service representative shall report within two (2) hours on a 24 hour/day, 7 days a week basis to address the problem. 5) Operation Operational checks of each major system and/or sub system will only be done if being asked to perform preventive maintenance. A log shall be maintained in each mechanical equipment room specifying items monitored, date monitored and signature of service technician. Any corrections, repairs or adjustments must be included on log sheets. Room/area temperature conditions must be maintained in accordance with occupant's request. Work Order permissions and system training will be provided to the Contractor for work order entry. All labor and materials associated with Work that is completed under this Contract, shall be placed in the University Computerized Maintenance Management System (CMMS).