Specifications include, but are not limited to: 1. Clinical Capabilities • Configurable industry standard workflows and templates for veterinary practice areas and ability to add templates and workflows as needed • Patient records management including ability to produce anesthetic record • Searchable documentation or knowledge base includes how-to articles and videos • Accounts payable and billing modules • Provide referring DVM Portal so referring veterinarians can send records bidirectional, referrals, etc. • Automatically tracks and includes external emails in the medical record • Upload and easily retrieve various documents (e.g. referring DVM (rdvm) records) • Electronic prescription (inside and outside prescriptions) 2. Practice Management Capabilities • Visual Scheduling System • Actions taken in the information system (such as appointment booked by customer, patient arrival or hospitalization, diagnostic test requested, follow-up scheduling orders) can trigger changes in external systems • Client Portal (requesting appts, medical questions, paying bills, completing paperwork, sending discharge, etc. – able to trigger tasks for specific groups and/or people) • Integrates with inventory and diagnostic records to provide time of service estimates and billing • Reminders (Vacc, appt, lab, dental, etc.) • Photos of pet for record • Inventory Module • Support integration with Care Credit, Banner (presently) and Workday (future state) • Supports template creation for discharges, forms, • Preliminary vs. Finalized report comparison capability for teaching 3. Research Support Capabilities • Access is provided to an up-to-date data lake or warehouse for reports and data extraction that is not made possible by the user interface • Easy data retrieval for records requests/research projects/etc 5. System Specifications • Cloud-based • 24/7/365 support available • Secure - supports single sign on and multi-factor authentication • Role Based Access Controls • Routine server and software patching for security vulnerabilities provided by the vendor • Encryption of data in transit and at rest • Used by private practices that hire DVM graduates • Successfully Implemented at other Veterinary Teaching Hospitals • Supports external emailing • Payment processing capable including State of Oregon and OSU PCI DSS compliant. Touch-net ready partner preferred. • Color or Icon coded tabs for quick recognition and access of sections of the software • Compatible with mobile devices • Automated fee functionality • Adhere to WCAG Web Accessibility Standards • Support for multiple languages • 24x7x365 system availability and 45-day advance coordination of any maintenance outages • Electronic treatment sheets • Supports internal chat function • Supports the ability to send text messages to clients • Has integrated telemedicine capability • Supports voice dictation 6. Integrations with medical systems • Integration with pharmacy automated dispensing cabinets • Integration with TraceFirst Core One for Labs • Bidirectional HL-7 interfaces with NovaRad picture archiving and communication system (PACS) • Integration endpoints available for connecting product databases to current or future suppliers • Integrates with inventory to ensure easy addition of inventory items to clinical record and billing • Audit/Track updates/changes to the medical record • Integrates with Point of Care lab analyzers 6. Implementation team and services • Migration of data from existing legacy system and treatment plans system to new system • Configuration of workflows with hospital staff • On site support at launch
