Please note: This is a Sole Source Notification. Minnesota IT Services on behalf of Department of Human Services (DHS) intend to renew for up to 2-years/24 months their cloud services with Intercom, Inc for continued, uninterrupted access to DHS’ MNbenefits online application. The online application provides users live interaction with representatives to ensure more accurate and complete public assistance benefit applications upon submission. Intercom, Inc. represents itself as the sole owner and retains all rights to patents, copyrights, trademarks, trade secrets and other intellectual property. The State believes these serves are not available through third party entities and has deemed this renewal a sole source.
