Specifications include, but are not limited to: Furnish services for debt collection of delinquent accounts owed to the City and County of Honolulu (CITY) and the Board of Water Supply (BWS). The Contractor shall supplement and complete, to the extent possible, any efforts of the CITY and BWS personnel to collect debts owed to the CITY and BWS. The past debt owed includes but is not limited to Public Service Company Tax delinquent accounts, damage to CITY infrastructures and traffic property, sewer lateral/inspection fees, refuse disposal and collection accounts, Section 8 default on landlord/tenant agreements, motor vehicle licensing/permit returned checks, events at Neal S. Blaisdell Center and Tom Moffatt Waikiki Shell, auditorium events, liquor law violations, false alarm billing service fees, salary overpayments, and other assigned delinquent accounts. Delinquent accounts of BWS are primarily delinquent accounts that are closed residential and commercial receivables, including but not limited to, water, wastewater, property damage, and miscellaneous billing.
