Specifications include, but are not limited to: After an extensive procurement process, UM is preparing for the implementation, and ensuring adequate staffing for the project is a risk. The University seeks proposals from qualified consulting firms to provide highly skilled functional services to support the implementation of the Ellucian and Workday software. Firms must provide expertise in every phase of the service delivery life cycle to support the implementation, including functional support for legacy and new administrative systems. While the specific skills required will vary depending on the project role within the team, UM desires the following general skills: • Domain Expertise: Familiarity with specific academic or business areas (human resources, registrar, financial aid, student success, finance, etc.) to assist with understanding requirements, identifying potential issues, and proposing practical solutions. • Communication Skills: Strong communication skills to ensure effective collaboration with other team members, understanding requirements, and presenting ideas or solutions. • Problem-Solving Skills: Analyzing complex problems, identifying root causes, and proposing effective solutions are valuable for addressing challenges that arise. • Adaptability: Quickly adapting to new methodologies or project requirements. • Teamwork and Collaboration: Working effectively as part of a team, sharing knowledge, and collaborating with colleagues. • Time Management and Organization: Ability to prioritize tasks, manage time effectively, and meet deadlines. • Attention to Detail: Paying attention to detail ensures accuracy and quality in deliverables. • Innovation and Transformation: Leverage technology to drive innovation and transformation to enhance learning experiences, streamline administrative processes, and improve operational efficiency. Respond to the following questions to demonstrate your firm's ability to meet these goals: • Explain the type of functional staff augmentation services that would be offered throughout the project. • Explain how the scope and hours of any functional staff augmentation services will be estimated/controlled and how change orders will be managed. • Explain how you would support the University in successfully implementing an administrative system and the experience you would bring with Ellucian and/or Workday. • Provide an overview of your methodologies, tools, templates, resources, and organization as they apply to project oversight. In describing your organization's services, explicitly explain how you ensure that the quality of your services remains high and verify that the client's project goals and objectives are thoroughly achieved. • How do you ensure success? How do you document and communicate project challenges? • Identify metrics used to measure progress and measure success. Describe your remediation approach when a key metric or milestone is not achieved.
