Specifications include, but are not limited to: Hearing Transcriptions - Vendors will transcribe hearings from digital recordings. 4.1.1.2 Transcripts shall be electronically mailed to the Board of Review in a format compatible with the Board of Review software, such as Microsoft Office Word 2016 or equal. 4.1.1.3 Typed transcripts shall be electronically mailed to the Board of Review for printing within four working days of receiving the dictation. For example, a hearing sent for dictating at 4:30 p.m. on Monday must be transcribed and returned to the Board of Review no later than 4:30 p.m. on Friday. The agency must be notified in writing if transcripts are delayed for any reason. 4.1.1.4 Transcripts electronically mailed shall be transferred via a secure Virtual Private Network (VPN) or by email as an encrypted document. 4.1.2 Hearing Transcriptions Format Requirements (Exhibit A) 4.1.2.1 The first page of the transcript shall have 1" margins. 4.1.2.2 All subsequent pages of the transcripts shall have header on line 5 leaving 5/8” margin at top. All pages of the transcript shall have 1” margin on the right side. 4.1.2.3 Transcripts shall include single spacing Questions and Answer format. 4.1.2.4 Transcripts shall include Arial 12-point Font type and size. 4.1.2.5 Hearing transcripts shall include the style of the case and appearances on page one. 4.1.2.6 Hearing transcripts shall include an Index of Direct, Cross, Redirect, Recross, etc. and exhibits on the second page. 4.1.2.7 Certification shall be included on last page of transcript and not included in the billing of pages. Certification must include the transcriber’s name, signature, and the date of certification. 4.1.2.8 Hearing transcripts shall include a header with the claimant's name and case number in Arial 12-point font type bold capital letters/numbers...