Specifications include, but are not limited to: 1. Provide all labor, equipment, parts, and materials to maintain food service equipment in proper operating condition at The Citadel dining service locations. 1.3 Repair services shall be defined as: Providing all necessary labor, materials, supplies, including supervision that will allow for the successful bidder to repair equipment consistent with manufacturers’ service recommendations. This includes repairing any failure of any magnitude, using original equipment manufacturer (OEM) procedures and guidelines, OEM parts and OEM recommended oils, seals, gaskets, supplies, etc. to have a single bidder capable of providing the services described within this agreement. It is not intended that this repair service be subcontracted to another contractor. 1.4 Installation and Start-up services shall be defined as: the process of bringing a unit of equipment on-line from an inoperative condition such that normal production rates are being achieved. 1.5 Contractor shall provide a schedule of maintenance list that indicates service intervals that follow OEM guidelines and specifications. 2. The company may be required to meet with the contract administrator or designee prior to the contract's commencement to review expectations outlined in this service agreement and discuss the contractor communication process.