The purchase of a bus tracking software/equipment and a customer service mobile app that can provide the following: ● Automated real-time vehicle location for up to 15 fixed buses that puts the vehicle location on the map for passengers via smartphone app and on a computer tracking system for transit management and dispatch with real-time GPS tracking. ● Automated voice announcements on the 15 fixed route buses. ● Digital mobile ticketing system for in-app payments (optional electronic ticket validation). ● Passenger counting, driver captured at each stop. (optional automated passenger count at the front and back doors.) ● Software and web hosting including maintenance of the route and stop announcement (optional agency-branded website for system management and passenger customer service). ● 24/7 support, maintenance, and training on the system. ● Cost breakdown for automated electronic collection with card or card less solutions