Specifications include, but are not limited to: The County desires to procure a proven product and solution, reliable, user-friendly, and fully functional service to perform Medical Transport Billing and Collection for the County’s Office of Finance. The Offeror shall furnish a system that includes equipment, products, materials, technical support, supervision, and labor required to provide a comprehensive, automated medical transport billing and collection system. The proposed System shall work with the current County environment and products. The proposed System shall also provide the technical support for the Ambulance Reporting System. The Offeror shall be required to provide all technical and administrative support to perform the billing and collection services. The Offeror will work with the County to analyze and report costs to help realize funds for Medicaid transports related to the Emergency Service Transporter Supplemental Payment Program (ESPP) as administered by the Maryland Department of Health (MDH).