The College intends to contract for collections services with multiple agencies to aid in the collection of past due student receivables for both first and second placement services. Student receivables includes tuition, fees, overpayments of federal financial aid or other institutional assistance, and other miscellaneous charges assessed to student accounts (e.g. library fines, damaged or unreturned equipment). JCCC is also interested in pre-collection services that can aid in the recovery of receivables without negatively impacting a student’s credit report. Precollection services includes, phone calls, text messages, reminder calls, etc. On rare occasions, the College may need to refer an organization with a past due balance from rental or contract services provided by JCCC.
