Specifications include, but are not limited to: Program Assistance. a) Contractor will perform BFP surveys of new businesses upon County request and will send detailed survey results to County customers. b) When follow-up BFP inspections are determined by County to be required to verify Program compliance, Contractor will, upon County Request, perform the following follow-up inspection Services: i) Visit the business location for non-compliance of survey requirements; ii) Update database customer information such as new owner or point-of-contact, changes in plumbing, fire protection, or lawn irrigation systems; iii) Meet with customers on site to review and explain compliance issues; and iv) Meet with customer’s contractor before installation to review installation requirements and to verify if BFP selection is correct. c) Contractor will perform backflow prevention assembly testing, inspections, and necessary repairs for County-owned BFPs upon County request. If repairs are proposed by Offeror to be charged on a time and materials basis, a written estimate approved by County prior to the work being performed will be submitted by Contractor for any repair exceeding TWO HUNDRED FIFTY DOLLARS ($250.00), including all time and materials estimated. d) In the event that County decides, at County’s sole option, to transition away from Contractor hosting and administering the Program at any time throughout the term of an Agreement, Contractor will provide all paper and electronic files, databases, programming notes, etc. to County. Contractor will assist in the transition to a County administered Program up to a limit of one-hundred twenty (120) hours provided by Contractor, at the hourly rates proposed by Offeror and agreed-upon by County. e) Contractor will assist County with BFP licensing, training, and certification requirements for County personnel, including but not limited to: i) Registering County BFP testers and verifying their license and training requirements; ii) Issuing certification cards to approved BFP testers; and iii) Maintaining annual calibration records of certified tester’s test gauges.